Studio Victor van Gaasbeek uses Paypal for all our transactions and all payments are processed in Euro. Paypal is a secure payment method which also allows you to pay with credit card. For more information visit paypal.com
If you do not wish to use PayPal please get in touch.
Orders will be shipped to the address associated with your PayPal account.
Studio Victor van Gaasbeek will not be held accountable for the failed arrival of your order due to incorrect address-details of your PayPal account. For shipment to a different address please get in touch.
Please allow 1-2 working days for your order to be processed and shipped. Delivery in the Netherlands may take 1-3 working days to arrive after the initial processing time. International Orders may take an additional 3 weeks to arrive once this initial processing time has passed. Please note we do not guarantee delivery within 3 weeks.
Pre-Orders ship on a fixed date, check the specific product page for more information.
In cases where delivery has been attempted and we've been notified that you failed to collect the item we will arrange re-delivery at an additional cost to you.
In cases where your order arrives damaged you need to contact Studio Victor van Gaasbeek within 3 days of arrival with photographic evidence of the damage. Only then will a refund or reshipment be possible.
All sales are final, returns are not possible.